Innovating Customer Experience at Highland Hospital
Having a baby is probably one of the most nerve wracking experiences around. It makes a PhD viva look like an entertainment special by comparison, and having had a few hours of quiet to think…
A year in review – 2011-2012
As the academic year comes to a close, here’s a quick overview of key moments in 2011-2012. I’m lucky, I have great colleagues, great students and great support. For me the summer will involve research,…
Executive style coaching for students at Saunders
In recent years there has been a lot of talk about executive coaching and the role that external coaches play in bringing balance and foresight to the often murky world of the pre-meltdown exec. At…
Double whammy for the Saunders college of business – Teaching with Technology and Eisenhart awards 2012
It is with much merriment I write this post this morning. The grass seems a little greener, the birds a lot louder, and the coffee a little stronger. The Provost announced formally two awards for…
Advanced Internet Marketing – first for RIT / Saunders College of Business
As part of a major repositioning of our New Media Marketing and Marketing programs the college launched its first offering of Advanced Internet Marketing this quarter. As some of my former tweets indicate – I…
Updates to NEILHAIR.COM
It’s perhaps overdue but a major renovation to neilhair.com is finally ready for public viewing. Developments in plugins for wordpress and the link have finally given me sufficient warrant to make the change to a…
Commercializing Virtual Worlds ONLINE First at RIT
This quarter I was lucky enough to lead a virtual expedition to a number of virtual worlds including those of Lego Universe, World of Warcraft, SecondLife, eharmony, Salesforce.com, and one of the Furry communities. As…
Education Futures, Facuty showcase at RIT: Innovating the provision of experiential learning in online executive education
RIT’s Saunders College of Business launched it’s online EMBA program about three years ago with the express intention of innovating the provision of online education for executives. Top among those innovations are the use of…
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Updates!
So to say ‘it’s been a while’ is a bit of an understatement. Life has evolved considerably since the birth of my second child and in fantastic ways. I’m almost ready for a full year…